Policies and Procedures

  • Confirmation of Registration (Receipt)

    Online Registration will provide you with an email receipt. If you register by mail or fax, a confirmation of registration will be emailed or mailed to you.  Please check your Spam/Junk folder if you don't see it in your Inbox.  If you have Gmail, please check your Promotions folder.

    Class Availability

    Use the online registration system, or contact the Recreation Department office,  (414)773-2900, to find out about class availability. Instructors are not able to accept registrations at the class.

    Canceling Your Registration

    To cancel your registration, call the office, (414)773-2900. A credit for unused upcoming classes will be put on your Household Account for use with future registrations (some exceptions apply). No credit for classes that have passed, regardless of attendance.

    Returned Checks

    $15 fee for any returned checks (NSF).

    Didn’t Receive a Confirmation?

    If you registered with us but did not receive an emailed confirmation . . . Check your Spam or Junk Folder . . . adjust your Trusted Sender settings on your internet browser . . . check with us to make sure your email address is correct in our database. . .If you have Gmail, please check your Promotions folder.

    Wait Lists

    If an activity or class is full, please call the Recreation Department (414)773-2900 or send an email to tosarec@wauwatosa.k12.wi.us to see if there is a wait list.


    All programs are subject to change. Programs will be subject to cancelation should low attendance warrant such a decision. There may be times classes need to be cancelled due to weather, facility scheduling, etc. We will attempt to reschedule the class, however, if we are unable to make up the class, there will be NO REFUNDS or credit given for class cancelations.

    Reduced Program Fees Program

            Click HERE to learn more about the program.

    The weather is bad. . are Recreation Department classes canceled?

    When the Wauwatosa School District cancels classes and/or extra-curricular activities, all Recreation Department activities are also cancelled. Tune to local radio and TV stations for cancellation information.

    Photo Policy

          For program promotion purposes, photographs may be taken of participants. If you do not wish to have your photo taken, please notify the photographer or instructor.